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Last updated: 19 December 2025
At Infyworx, we are committed to protecting the privacy and security of all users of our platform, including hotels, subcontractors, and other partners. This Privacy Policy outlines how we collect, use, store, disclose, and manage your personal information when you access our website, mobile application, or related services. By using the Infyworx platform, you consent to the practices described in this policy.
Infyworx collects personal information that is necessary for delivering our services. This may include your name, contact details, business information, profile details, identification documents, location data, payment information, and any additional details required to facilitate job requests, verify users, process payments, and manage subcontractor services. Information is collected directly from you when you create an account, submit forms, request services, apply for jobs, or interact with the platform.
We use personal information to operate and improve the Infyworx platform, enable job matching between clients and subcontractors, provide customer support, process payments, verify identities, ensure platform safety, and communicate important updates. We may also use aggregated and anonymised data for analytics, reporting, service improvements, and product development. Your personal information is never sold or shared with unrelated third parties.
Infyworx processes all transactions through secure third-party payment gateways. We store only the information necessary to record transactions, apply commissions, and manage financial reporting. Sensitive payment details such as card numbers or bank information are securely tokenised and handled by our payment partners in compliance with PCI-DSS standards.
We may share your personal information with trusted subcontractors, partners, or service providers who assist in delivering our services, such as payment processors, identity verification services, hosting providers, and customer support systems. These partners are required to comply with strict confidentiality and security obligations. We may also disclose information when required by law, court orders, or to protect the safety and integrity of the Infyworx platform.
Infyworx uses industry-standard security measures to protect personal information from unauthorised access, alteration, misuse, or disclosure. All data is stored securely using encrypted systems and protected hosting environments. While we take every reasonable step to safeguard your data, no online system is entirely risk-free, and users are encouraged to keep login details confidential.
Our website and mobile platform may use cookies and similar technologies to enhance user experience, analyse platform performance, and personalise content. You may adjust your browser settings to disable cookies, although some features of the platform may not function properly without them.
You may request access to the personal information Infyworx holds about you and ask for corrections if necessary. To submit an access or correction request, please contact us using the details provided below. We will process your request in accordance with Australian privacy laws.
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:
InfyWorx Pty Ltd
ACN 662 524 058
Email: info@infyworx.com.au