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InfyWorx Pty Ltd
Last updated: 19 December 2025
By accessing, registering with, or using the InfyWorx platform (the "Platform"), you agree to be bound by these Terms and Conditions ("Terms"). InfyWorx Pty Ltd, ACN 662 524 058 ("InfyWorx", "we", "us", or "our") operates the Platform to facilitate connections between business clients requiring staffing services and independent contractors offering labour services. These Terms apply to all users of the Platform, whether operating as business clients or vendors/contractors (together, "Users").
If you do not agree to these Terms in their entirety, you must not access or use the Platform. Your continued use of the Platform signifies your acceptance of these Terms as amended from time to time. InfyWorx reserves the right to modify these Terms at any time by posting updated terms on the Platform. Changes are effective immediately upon posting.
In these Terms, unless the context otherwise requires:
References to time are to local time in New South Wales, Australia. References to "dollars" or "$" are to Australian currency. The singular includes the plural and vice versa.
To use the Platform, you must create an account and provide accurate, complete, and current information including your name, contact details, business details (if applicable), professional qualifications, licenses, and certifications relevant to the services you provide or require. You are responsible for maintaining the confidentiality of your login credentials and password. You must not allow any other person to access your account and must immediately notify InfyWorx of any unauthorised access or security breach.
You represent and warrant that:
You are responsible for all activity conducted through your account, whether authorised by you or not. You must update your account information promptly if any details change. InfyWorx reserves the right to suspend, deactivate, or terminate your account if any information is found to be inaccurate, misleading, or in breach of these Terms.
InfyWorx operates the Platform as a marketplace facilitator connecting Clients with Vendors. InfyWorx is not a party to any contract between Clients and Vendors. Any service agreement, including terms of engagement, rates of pay, duration, and conditions of work, is entered into directly between the Client and the Vendor. InfyWorx does not hire, employ, supervise, or manage either party.
All Vendors engaging through the Platform do so as independent contractors. Vendors are not employees of InfyWorx or of any Client. As independent contractors, Vendors are responsible for:
Nothing in these Terms or the Platform creates an employment relationship between InfyWorx and any Vendor, or between a Client and any Vendor (unless the parties separately agree otherwise in writing). Vendors retain complete control over whether, when, and how to provide services. Neither party is required to provide ongoing work or accept any offered engagement.
Clients acknowledging engaging Vendors as independent contractors and not as employees. Clients are responsible for:
The Platform is provided solely for the purpose of connecting Clients and Vendors to facilitate lawful business transactions. You may use the Platform only for legal, legitimate commercial purposes consistent with these Terms.
You must not:
InfyWorx may, at its sole discretion and without notice, suspend or terminate your account, restrict your access to the Platform, or take legal action against you for any breach of these Terms or applicable law.
InfyWorx may charge service fees to Clients for arranging introductions to Vendors or for use of the Platform. Any fees payable are specified on the Platform or in a separate fee schedule provided to you. Vendors may use the Platform free of charge, unless otherwise notified.
All fees must be paid according to the terms specified on your account or in an invoice issued by InfyWorx. Invoices are due within 30 days of issue unless alternative payment terms are agreed in writing. Payment may be made by the methods specified on the Platform.
InfyWorx may use third-party payment processors and services. You acknowledge that InfyWorx is not responsible for any loss, damage, or error arising from the operation of third-party payment services. You agree to be bound by the terms and conditions of any third-party payment provider you choose to use.
If you believe any charge is incorrect, you must notify InfyWorx in writing no later than 60 days after the charge appears on your statement. InfyWorx will investigate and issue a credit or adjustment if the error is confirmed.
Unpaid invoices will accrue interest at the rate of 1.5% per month on the outstanding balance, or the maximum rate permitted by law, whichever is lower, plus all reasonable collection costs. Unpaid fees may result in immediate suspension or termination of your access to the Platform.
You are responsible for all applicable goods and services tax, payroll tax, income tax, and other statutory charges. Fees are stated exclusive of GST unless otherwise specified.
As a Client, you acknowledge that you are responsible for:
You must provide a safe working environment and communicate all site-specific hazards, rules, and requirements to Vendors. You remain liable for any injuries or incidents occurring at your workplace. Vendors are responsible for complying with safety requirements and reporting hazards.
You must negotiate and agree upon all service terms, including rates of pay, payment schedules, hours of work, duration of engagement, and any statutory entitlements directly with each Vendor. InfyWorx does not set or approve these terms.
You must not:
As a Vendor, you must:
You must:
You are responsible for obtaining and maintaining appropriate insurances including public liability insurance. You agree to indemnify and hold harmless InfyWorx against any claims, damages, or losses arising from your breach of these Terms, your negligence, or your unlawful conduct.
You must not:
All Users must provide truthful, accurate, and complete information in profiles, job postings, proposals, and other communications. You must update your information promptly if any details change.
You must protect your login credentials and take all reasonable steps to prevent unauthorised access to your account. You must immediately notify InfyWorx of any security breach or unauthorised use.
All Users must:
Although InfyWorx has no obligation to monitor User activity, InfyWorx may do so and may restrict or prohibit any use of the Platform it believes violates these Terms or applicable law.
InfyWorx owns and retains all right, title, and interest in the Platform, including all software, technology, content, designs, improvements, enhancements, and intellectual property. You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Platform for its intended purpose only.
Except as permitted by law, you must not copy, modify, merge, adapt, translate, reverse engineer, decompile, disassemble, or create derivative works from any part of the Platform or its intellectual property. You must not licence, sell, rent, lease, or commercially exploit the Platform.
Any content you post on the Platform (including profiles, job descriptions, proposals, and communications) remains your property. However, by posting such content, you grant InfyWorx a non-exclusive, perpetual, royalty-free license to use, reproduce, modify, and distribute the content for operational and promotional purposes.
InfyWorx may use anonymised, aggregated data and information derived from User activity to improve the Platform, develop new features, and conduct business analytics. InfyWorx will not disclose your personal information without authorisation, except as required by law or in de-identified form.
You agree to indemnify, defend, and hold harmless InfyWorx and its officers, directors, employees, agents, and affiliates from any and all claims, damages, losses, liabilities, costs, and legal fees arising from or relating to:
This indemnity obligation survives termination of your account and these Terms.
The Platform is provided "as is" and "as available" without any warranties, guarantees, or conditions (express or implied). To the fullest extent permitted by law, InfyWorx disclaims all warranties of merchantability, fitness for a particular purpose, title, accuracy, non-infringement, and quiet enjoyment.
InfyWorx does not warrant or guarantee that:
InfyWorx does not endorse, verify, or guarantee any User, their qualifications, their conduct, or the quality of their work. InfyWorx performs no background checks or vetting beyond initial registration. Each User remains solely responsible for their representations and performance.
Subject to the Australian Consumer Law and other non-excludable legal rights, InfyWorx's total liability for any claim arising from these Terms or your use of the Platform is strictly limited to the lesser of: (a) any fees actually paid by you to InfyWorx in the 12 months preceding the claim, or (b) the cost of re-supplying the relevant Services.
To the maximum extent permitted by law, neither party is liable to the other for any indirect, incidental, special, consequential, punitive, or exemplary loss or damage, including loss of profits, revenue, business opportunity, data, goodwill, or reputational harm, even if advised of the possibility of such loss.
Nothing in these Terms excludes or limits your rights under the Australian Consumer Law (Schedule 2 to the Competition and Consumer Act 2010 (Cth)) or other non-excludable statutory rights. If any exclusion or limitation is found to be unenforceable, it will be limited to the maximum extent permitted by law.
InfyWorx is not your agent, employer, partner, or legal representative. No agency, partnership, joint venture, or employment relationship is created by these Terms or use of the Platform.
InfyWorx collects and uses personal information in accordance with its Privacy Policy. By using the Platform, you consent to the collection, use, and disclosure of your information as set out in the Privacy Policy. The Privacy Policy is available on the Platform and forms part of these Terms.
InfyWorx may suspend, restrict, or terminate your account and access to the Platform at any time, with or without notice, if:
You may close your account at any time by notifying InfyWorx in writing. Upon termination, your right to use the Platform ceases immediately.
Upon termination or suspension:
If a dispute arises relating to these Terms or the Platform, the disputing party must first notify the other party in writing, clearly stating the nature of the dispute, the desired outcome, and the action required to resolve it.
The parties must attempt to resolve the dispute in good faith through direct negotiation within 7 days of notification. If the dispute is not resolved within 21 days of the initial notification, either party may initiate mediation.
If negotiation fails, the parties agree to submit the dispute to mediation before an impartial mediator appointed by the Australian Mediation Association or its nominee. Mediation will be held in New South Wales. The parties will equally share the mediator's fees and venue costs and will each bear their own legal and professional costs.
If the dispute is not resolved within 30 days of mediation commencing, either party may institute legal proceedings in the courts of New South Wales.
These Terms are governed by and construed in accordance with the laws of New South Wales, Australia, without regard to conflict of law principles. Each party submits to the non-exclusive jurisdiction of the courts of New South Wales and any courts that may hear appeals from those courts.
InfyWorx may amend these Terms at any time. Amendments are effective immediately upon posting to the Platform. Your continued use of the Platform signifies acceptance of the amended Terms.
All notices must be in writing. Notices are deemed received:
These Terms constitute the entire agreement between you and InfyWorx relating to the Platform and supersede all prior negotiations, understandings, and agreements (oral or written). No variation is effective unless in writing and signed by both parties.
If any provision of these Terms is found to be unenforceable or invalid, that provision will be modified to the minimum extent necessary to make it enforceable, or if that is not possible, it will be severed. The remainder of these Terms will continue in full force and effect.
No waiver of any breach of these Terms is effective unless in writing. The failure to enforce any right does not constitute a waiver of that right.
In any legal proceeding to enforce these Terms, the prevailing party is entitled to recover reasonable legal costs and professional fees from the other party.
You may not assign, transfer, or sublicense your rights under these Terms without InfyWorx's prior written consent. InfyWorx may assign its rights and obligations at any time without notice or consent.
The provisions of these Terms that by their nature should survive termination (including indemnification, confidentiality, limitation of liability, and governing law) will survive termination or expiration of these Terms.
For questions about these Terms, to report a breach, or to contact InfyWorx:
InfyWorx Pty Ltd
ACN 662 524 058
Email: info@infyworx.com.au
By using the Platform, you acknowledge that you have read and understood these Terms and Conditions and agree to be bound by them.